Example: Set password emails

The challenge

 

Encourage ShopStyle members to activate their Rakuten accounts.

Additional context

 

The member must set a password to activate their Rakuten account.

The significance of the Rakuten account is unknown to the member.

ss-flow.png

 

Our approach

 

Use ShopStyle’s visual branding to orient the member.

Establish the relationship between ShopStyle and Rakuten.

Explain the value of activating the account.

The work

 

Set password email : Before

Set password email: After

Role: Copy Direction
Writing: Carolyn Twomey
Art Direction: Jason Lehigh

 

Welcome series email: Before

Welcome series email: After

Role: Copy Direction
Writing: Carolyn Twomey
Art Direction: Jason Lehigh

Results TBA.